Support

What is Freeform?

Why did you change your name?

What's happened to the Freeform site?

What are the minimum system requirements?

What are the mobile device requirements?

Why am I taken to a cable operator sign-in when I press play?

Will you still air ABC Family programming?

Does this name change mean my favorite shows are being canceled?

Will you still air movies?

Do I need cable or satellite to watch Freeform?

How do I view participating TV providers?

What if my TV provider is not listed?

How do I sign in with my TV provider?

I forgot my TV provider username and password. What should I do?

What if my TV provider and Internet provider aren't the same? Which one do I use?

Do I have to sign in every time?

How do I install or upgrade the Adobe Flash Player?

Why do I need to enable Javascript? How do I do this?

Why do I have to accept cookies? How do I do this?

Do you support Chromecast?

Issues with Chromecast?

Why can't I get the live stream?

Video playback stalls or is choppy

I'm getting an Adobe Flash shared objects error message.

Why am I getting an "Out of the country" error message?

Is there a Customer Service number I can call?

How can I fix my blurry video?

When are new episodes added?

How can I find the TV schedule?

I was watching an episode or movie online, but cannot find it anymore.

I want to watch online, but cannot find a Freeform show, episode, or movie that aired on TV.

Where can I watch full episodes if I don't have a participating TV provider account?

What is Disney+?

Can I resume playing a full episode video from where I left off?

How do I clear my history?

Is closed captioning available?

How can I watch videos in full screen?

Can I stream my iOS device to my Apple TV using AirPlay?

What is Freeform Nonstop?

What platforms is Nonstop available on?

How do I sign up?

How do I earn points?

What are the Terms of Use and Privacy Policies for Freeform.com?

How do I recover my username?

How do I recover my password?

How do I modify my account?

How do I modify my Freeform Newsletter Preferences?

What benefits do I get by creating a Freeform account?