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Why does the TV Provider page refresh after I enter my Log In credentials?

If you are having issues with your TV provider page refreshing, make sure you have cookies enabled on your device.

Chrome:

  1. Open the Chrome browser
  2. At the top right, tap the More menu and select Settings
  3. Go to Site settings and select Cookies
  4. Set Cookies to Allowed

Firefox:

  1. Open the Firefox browser
  2. At the top right, tap the More menu and select Settings
  3. Go to Privacy and select Cookies
  4. Set Cookies to Enabled

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The Freeform support team is here to help seven days a week. Please contact us via Live Chat from or via Phone 24 hours a day.