Closed captioning is available for most, if not all, on demand full-episodes. Follow the steps below to turn CC on/off:
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Go to Main Menu on Apple TV
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Select Settings
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Select General
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Select Accessibility
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Select Closed Captions + SDH to turn it on and off
To access the Accessibility Menu from anywhere in Apple TV:
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Swipe down on the remote touch surface to open the Accessibility Menu
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Swipe right on the remote touch surface to highlight "Subtitles"
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Swipe down on the remote touch surface to make your selection
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Swipe up on the remote touch surface to close the Accessibility Menu
When activated check mark will appear.
For “Live” programming, most shows have closed captioning available.
For any issues regarding closed captioning, the best way to contact us is to use our online form to submit a ticket or select the email option below.
Alternatively, you can contact Han Kim, Manager of Customer Solutions Engineering Operations, DTCI at closedcaptioning@customercare.abc.com. Please include "Closed Captioning" in the subject of your email.
You may also contact us by phone at 818-483-6537, by mail at 2300 West Riverside Drive., Burbank, CA 91506 or by fax at 818-450-0493. Please note that this is for closed captioning inquiries only.