Closed captioning is available for all video-on-demand (VOD) full episodes. For live programming, most shows have closed captioning available.
Follow the steps below to turn closed captions on/off:
- While streaming content, access the video player controls by selecting any arrow on your Android TV remote control
- Hover over the video player controls with your remote and select the Closed Caption button (cc) on the screen to display the Closed Caption Menu
- Select On to display captions or select Off to remove captions
- Select Settings to make visual modifications to how your closed captions will appear
For any issues regarding closed captioning, the best way to contact us is to use our online form to submit a ticket. You may also contact David Mayernik, our Product Relationship Manager, at closedcaptioning@customercare.abc.com. Please include “Closed Captioning” in the subject of your email.
You may also contact us by phone at 818-483-6537, by mail at 2300 West Riverside Drive, Burbank, CA 91506, or by fax at 818-450-0493. Please note that this contact information is for closed captioning inquiries only.