Freeform is a single destination to enjoy your favorite shows on your schedule. You can create a free MyDisney account on Freeform.com to get personalized recommendations.
You may only manage your account — including modifying your password, profile details, and communications preferences — from the Freeform website.
To learn how you can manage your Freeform account details, select an option from the list below:
- How do I change my email address?
- How do I reset my password?
- How do I modify my profile information?
NOTE: Keep in mind that if you update your email address or password through Freeform, your MyDisney login information will update for services and experiences across The Walt Disney Family of Companies.
How do I change my email address?
If you would like to change the email address associated with your account, please follow the instructions below:
- Go to Freeform.com
- Click the Login dropdown menu in the top right corner of the navigation bar
- Select Log in to Account
- Enter your login information to reload the Freeform home page with your account information
- In the top right corner of the navigation bar, click on the dropdown menu next to the account owner’s name
- Select Manage Account and then click on the Manage Account button that appears
- Select the arrow button next to the email address currently associated with your account
- An email with a one-time 6-digit passcode will be sent to the email address currently associated with your account
- In the Enter Code box, enter the 6-digit passcode and select Continue
- If you do not receive an email containing a 6-digit passcode, click on the Resend code link
- Enter the new email address you would like to associate with your account
- Updating your email address on Freeform will also update your MyDisney login information
How do I reset my password?
If you have forgotten your Freeform password, please take the following steps to regain access to Freeform:
- Go to Freeform.com
- Click the Login dropdown menu in the top right corner of the navigation bar
- Select Log in to Account
- Enter the email address associated with your account
- Select Continue
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Click on the Having trouble logging in? Send a one-time code link
- An email with a one-time 6-digit passcode will be sent to the email address associated with your account
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In the Enter Code box, enter the 6-digit passcode and select Continue
- If you do not receive an email containing a 6-digit passcode, click on the Resend code link
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Select Continue or Change password to immediately access content on Freeform, or select Reset Password to create a new password
- Updating your password on Freeform will also update your MyDisney login information
Once you are logged in, you may also change your password by navigating to Manage Account (open the dropdown menu next to the account owner’s name in the top right corner of the navigation bar).
How do I modify my profile information
To modify your Freeform profile information — including your mobile number, first and last names, gender, and country/region of residence — please take the following steps:
- Go to Freeform.com
- Click the Login dropdown menu in the top right corner of the navigation bar
- Select Log in to Account
- Enter your MyDisney login information to reload the Freeform home page with your profile details
- In the top right corner of the navigation bar, click on the dropdown menu next to the account owner’s name
- Select Manage Account and then click on the Manage Account button that appears
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Update your profile information as desired — including your mobile number, first and last names, gender, and country/region of residence
- As applicable, click on the Edit buttons to confirm your choices